Anvayaa family is a term of a wide array of well trained and certified caretakers who are well informed, caring and compassionate towards their work.
We have a Centralized Sales and Support team that is 24*7 available to guide all our customers.
All our inquires are assisted and taken up by our Sales Team, who will guide the customer, solve all their queries and doubts till they come on board. Once they are on board with us, our Support Team is available for telephonic discussions service 24*7 via the office. They ensure proper customer engagement, and support them, when in need. It is finally our Care Manager, who executes all the on-ground tasks. For our registered customers, The Primary point contact for guidance and request placement of all services will be our Support team later which will be executed by our Care Managers. They are on call 24×7 and are trained in BLS (Basic Life Saving Skills) CPR, and other emergency management. Each Care Manager is trained to handle emergencies calmly but with the appropriate urgency.
Anvayaa works on feet with the help of pillars like,
Operation Department
Operation Department
Operations Team is backbone at Anvayaa which ensures end to end streamlined process execution and proactively try to find solution for challenges we are facing when we are serving elders.
IT Department
IT Department
IT team at Anvayaa plays significant key role of making each process technology updated with user friendly experience to end customers.
Sales Department
Sales Department
Team runs the wheel to drive Anvayaa with same passion of serving elders. Makes sure plenty end customers are being reached and knowing solution availability for the challenges they are facing to serve elders.
Customer Support Department
Customer Support Department
Team promptly answer calls and professionally communicate with the parents and their children in their preferred language.
Finance & Accounting Department
Finance & Accounting Department
Finance and accounting is heart of any Business system and here at Anvayaa our active F&A department makes sure that healthy business flow is happening with structured process of department.
Meet Our Core Team
Patkar has been with Anvayaa since inception and with his dedication, deep understanding of the business landscape in which Anvayaa operates he will be spearheading the growth & expansion strategy, market penetration and revenue realization. He will ensure that Anvayaa creates its niche market across India and abroad.
Tripti is a Certified Learning & Development Manager, Certified Psychometric Analysis Professional, Certified Life Coach and a Certified Master Trainer with over 15 years of experience across industries. A Champion in helping understand customers, she heads Anvayaa’s Customer Experience team & handles the Customer Engagement Program. Passionate about elder care and dementia care, in particular, she is Certified for Understanding Dementia by the University of Tasmania
Ms Gayatri holds 4+ years of Experience in Brand Management and majorly in Franchise Development and Expansion. Her expertise in Model development and Expansion work for numerous brands contributed well to Business plan creation at Anvayaa. She will be making sure that Anvayaa will be the leading Franchisor for Elder Services in India and Overseas.
Over 15+ Years of Work Experience in Operations, Quality and building scalable solution with Six Sigma Green Belt certification. Shyam ensures process health at Anvayaa and plays a pivotal role in the development of a seamless process to take Anvayaa to the next level every passing day
Prasanth is a B.tech graduate with experience of 5 Years in the IT industry with experience managing clients. His background in Development strategy, Project Project Management, Process Improvement, and Coaching has been instrumental in leading the projects
Hari with 15 years of experience in managing complex financial scenarios in various industries, will be tracking, reviewing and ensuring a good financial health of the company at all times and alerting the management for financial decisions and interventions whenever required.
